Online Returns

Return Policy

We want you to be 100% satisfied with your purchase, and we stand by the quality of our products. Should you for any reason be unhappy with your purchase, upon product return we will issue a refund to your credit card or exchange an unsatisfactory product for an alternative item.

Online Returns Instructions

1. Please fill out the “Return Section” of the invoice (the invoice is enclosed in your original order) and place it inside the return package.
Be sure to retain a copy of the invoice for your records. if you are returning a gift, please check the box marked “Gift Return” on the back of the invoice.

2. For your convenience, we have provided a return label on the invoice that should be affixed to the outside of the return package. If the label is not available, all returns should be addressed to:

ApothequeRx – A Innovative Body Science Brand
Returns Department
1849 Diamond Street
San Marcos, CA 92078

3. For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. We’re sorry; return shipping fees are not refundable. In the case of damaged items, please refer to Damaged Items.

Your return will be processed promptly upon its arrival.
Please note: Only products purchased on Apotheque Online may be returned for refund.
If you have questions about returns, please contact us by phone at 1.888.700.7727
or via email at orders@apotheque.com.

Damaged Items
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at at 1.888.700.7727
or via email at orders@apotheque.com.
Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.